Delete your account

How to delete it

1. Sign in to Puntos (the same way you signed up: Google, Facebook or email link).
2. Go to your profile.
3. Under Delete account, type DELETE and confirm.

Sign in to delete your account

Can't sign in anymore? Contact us using the details in the Privacy Notice and we'll verify it's you and delete it.

What happens to your data

• Deleted right away: your profile (name, handle, photo, bio, sports, city, links), privacy settings, and your sign-in. You can't sign in to this account again.
• Kept without your name: records clubs need to stay accurate, like past rosters and payments.
• Kept only while needed: if you still owe a club money, that club's organizers keep a short record (your name as they knew it, the event, the amount) until it's paid or written off.
• Kept as a scrambled code only: a verified phone number, so a new account can't be used to get around a club ban or unpaid balance. It can't be turned back into your number.
• Your agreement to our Terms and Privacy Notice is kept as a legal record, linked only to an anonymous ID.