Puntos Community Guidelines

DRAFT — for lawyer review. Not yet in effect.

Version: 0.1 (draft) · Effective date: [EFFECTIVE DATE]

Every player counts. These guidelines keep open runs fair and friendly for everyone. They are part of the Terms of Service.

1. For everyone

• Be respectful. No harassment, threats, hate speech, or discrimination based on sex, gender, sexual orientation, religion, ethnicity, disability, age, or skill level.
• Be honest. One account per person. No fake names to dodge balances or bans. No fake payment references or edited screenshots.
• Keep the list accurate. Join only if you intend to play. Cancel or pass your slot (pasalo) through Puntos, not just in the GC.
• Respect privacy. Don't share other people's contact details, payment details, or proof images outside Puntos.
• Play safe. Follow venue rules and the organizer's game rules. Stop if you're hurt.

2. For players

• Pay what you agreed to under the event's rules, on time.
• If you can't make it, cancel or pasalo as early as you can.
• If you think a no-show or payment record is wrong, use Dispute in the app. Don't argue it out publicly.

3. For organizers

• Post accurate details: venue, time, fee, and rules.
• Set fair rules and stick to the version players joined under.
• Mark payments and attendance truthfully and promptly. A no-show mark is a factual record, not a punishment tool.
• Answer disputes in good faith. Waive or correct records that turn out to be wrong.
• Refund players promptly when you cancel or when your rules say you owe them.
• Use player information only to run your club.

4. Tone

Messages generated by Puntos stay factual and private. When you write your own messages about balances or no-shows, keep them private and respectful. No shaming players in GCs or public posts.

5. Reporting and enforcement

Report a user, club, or record from the app or at [CONTACT EMAIL]. We may remove content, restrict features, suspend, or ban accounts or clubs that break these guidelines, depending on how serious and how repeated the issue is. Where reasonable, we will tell you why and let you respond.